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- ItemSurvey on Competencies of a Software Project Manager(Welingkar Institute of Management Development and Research, 2002-03) Pendse, PradeepThis paper is based on a large research project being undertaken to study the competencies required of Project Leaders/Managers in the Software and IT Industry. The larger research is an ongoing project which seeks to uncover the nuances of Human issues in Software Project Management and the required competencies under different situations such as traditional software development, differences in technical and business domains, implementation of ready products such ERP and CRM, Networking and IT infrastructure projects, In-house IT Project Management etc to name a few. The survey is at present limited to organisations in Mumbai but will extend across locations within India to begin with and across the globe in future. The paper relies on primary data collected through several focus group discussions held on this subject. The over 100 participants in this survey represent a wide cross-section of Project Managers and Project Leaders from various leading software, IT and user organizations in Mumbai. They represented such leading organizations as Patni, Mastek, Citicorp Group, Indusind Bank, Atos Origin, ICICI Infotech to name a few. However the information provided by them was in the form of their personal perceptions although derived from their experience in working with such organizations. This point is important since it only ensures that they were responding of their free will and to that extent making the survey more unbiased. It is equally necessary to mention that these do not represent the opinions of their organizations and a separate survey is being conducted to gather such information. This paper only reports part of the findings of this research. It focuses on the following aspects derived from the above survey: • Importance on Human skills and Competencies in Project Success • List of Competencies required for a Project Leader/Manager • Findings on Perceptions of Indian Managers/Leaders about how they measure against these competencies • Conclusions based on the above perceptual data.
- ItemProfessional Ethics and Value Systems in Indian Business and Industry(WeSchool, 2005-03) Rao, P S
- ItemTax Perspectives for Financial Management(BMA Review - A Journal of the Bombay Management Association - Financial Management, 2005-04) Doshi, Kanu
- ItemHousekeeping in Healthcare(BMA Review, 2005-07) Iyer, V H
- ItemHealth Care Next - World Class Rehabilitation Services(Bombay Management Association, 2005-07) Mehta, KetnaIndia has the second highest population. Coupled with this burgeoning population we have high incidence of poverty and diseases. Quality of life of people is directly linked to quality of healthcare services available. Healthcare covers not only government, municipal and private hospitals, nursing homes and clinics, but also rehabilitation. India is poised to become a hub for medical tourism in the near future. Healthcare is the fastest growing sector, growing at the rate of 13%-15% p.a and is a Rs. 1,50,000 crores industry. No doubt we have high number of qualified doctors and para- medical staff. Somehow, rehabilitation, post hospital surgery and care has not been given the status it deserves. This article traces the need for specific quality rehabilitation services in India with a focus on Spinal Cord Injury. Spinal Cord Injury is break up in the line of communication between the brain and the muscle due to damage to the Spinal cord, leading to either Quadriplegia (Paralysis neck down) or Paraplegia (Paralysis waist down). It significantly alters every aspect of a person’s life. The article compares the western countries like USA and UK, etc the rehab centres models prevalent there and the need to replicate the same in this country.
- ItemGlobalization and Management Education In India - Retrospects and Prospects(BMA REVIEW - A Journal of the Bombay Management Association - Management Education, 2005-09) Salunkhe, Uday; Rao, P S
- ItemNurturing Mother Earth(BMA Review - A Journal of the Bombay Management Association - Environment Management, 2005-11) Iyer, V H
- ItemMentoring at B-School the Catalytic Climb(BMA Review - A Journal of the Bombay Management Association - Energy Management, 2006-07) Sahuraja, R R
- ItemSupply Chain Management In Retail: challenges and scope(BMA Review- A Journal of the Bombay Management Association - Supply Chain Management, 2006-11) Chatterjee, B N
- ItemActive Rehabilitation For Young Spinal Cord Injured in Indian Cities(AScon, 2006-12-04) Mehta, Ketna
- ItemDairy of an IT Project Leader: a case study on project management leadership(European Case Clearing House (ecch), 2009-01) Pendse, PradeepThis case is about the challenges faced in development and deployment of a large manufacture resource planning (MRP) II / enterprise solution for Major Insulators Ltd, a leading insulator manufacturing company in India. The case has been presented in the form of a diary of a project manager - wherein he narrates how the project unfolds on a week by week basis. Participants are able to find parallels to the situations described in the case in their own work area. After discussing issues and possible solutions / best practices, the case expects the participants to work out a fresh project plan, including a profit and loss account for the project. The purpose of the case is to sensitise / highlight to participants: (1) the issues faced in managing large IT deployments; (2) project management and leadership behaviours for the success of IT projects; (3) the business and monetary implications of project related decisions; and (4) the breadth and depth of thought required while planning a project. The case has been successfully used for training: (1) project leaders, project managers, transition managers; (2) business analysts and functional consultants; (3) senior developers and domain experts making a transition to the above roles; and (4) students of MBA, MCA, MSc / BSc (computer science / IT) etc. The case can be used in workshop mode for half-day (discussion only) to full-day (including new project plan preparation) under any of the following situations: (1) software development companies or end user IT departments; (2) companies at any level of maturity as per the capability maturity model framework; and (3) any large IT application in any domain.
- ItemTechno-MBAs - Need of the Hour(The Times Group, 2009-01-12) Salunkhe, Uday; Pendse, Pradeep
- ItemGlobalisation and Quality of Management Education – The Challenges of Changing Scenario(10th South Asian Management Forum (SAMF) conference, 2009-04) Paila, Anil Rao; Rao, P SIn a world where national boundaries are fast disappearing and becoming more accessible, the world is becoming smaller and has now become Global Village. The technological advances in transportation, electronics and telecommunications are supporting these changes. Globalization poses a number of challenges before management education and also demands to upgrade its course curriculum adopt new and effective teaching methods, motivate faculty to take up the challenges ahead, with extensive research to understand international markets. Management education is in great demand especially after the change towards liberalization, privatization and globalization. There are several challenges of management education which require change in the character and structure of management education, integration of management education with corporate sector, upgradation of curriculum and course content, designing of different programs for executives, maintenance of an efficient and effective regulatory system to check mushrooming, and emphasis on research. India being the part of global linkage in the aftermath of WTO agreement is becoming a technology driven society. Nearly one lakh management graduates pass out every year in India, providing a tremendous potential to contribute to the creation of a 'knowledge society'. The world around us is changing and changing very fast. The speed of change is so fast that we cannot turn back. The changes are visible in multiple forms and in multiple directions. An attempt is made in this paper to identify the gaps and refocus the areas of management education with its prospects and challenges in the global context
- ItemDynamic Role of Management In Changing Business Environment(2010-01) Salunkhe, UdayWe are living in a world of sweeping changes and swift movements. In every developing civilization a period comes when old instincts and habits prove inadequate to altered stimuli, and ancient institutions and moralities crack like hampering shells under the obstinate growth of life. The type of change which has been witnessed in the realm of business during the past two centuries since the dawn of the Industrial Revolution era in the West, is of such a fundamental character that it has materially altered the entire fabric of man’s way of life. While the Industrial Revolution, thus, has had its decisive impact on the environment, the latter too has reacted in turn by having its own influence felt on business. Recent times have witnessed a significant intensification of this two-way process in the corporate world with the emergence and dynamic role of management. From the point of view of business, it can be safely stated that the most serious problem that business everywhere faces today concerns the challenge of this rapidly changing environment. An attempt has been made in this paper to examine the emergence of management, management’s contribution to world economies, role of management in entrepreneurship, business growth and expansion in changing environmental variables and dynamic role of management to create a sustainable society in future.
- ItemMicro Credit for Women Micro Entrepreneurs - A Study(WeSchool, 2010-03) Rao, P S; Lokhande, Madhavi AWomen make tremendous contribution to the economic development of any country and this contribution needs to be recognized. Empirical evidence shows that women contribute significantly to the running of family businesses mostly in the form of unpaid effort and skills. The value of this effort is underestimated both by the families and the society. It describes the current scenario of the woman and her enterprise, highlighting the emerging perspectives which should help policy makers, financial institutions, government agencies, training organizations, and Non Government Organizations to design and implement measures to facilitate entrepreneurship among women and ensure credit availability. An attempt has been made in this paper to highlight the central role that credit plays in the lives of Women Micro Entrepreneurs and the credit facility available for women today, to be able to start an enterprise, and whether the women are aware of micro credit its benefits and problems in their day to day operations.
- ItemLeadership - Mind Map(WeSchool, 2010-03) Pendse, Pradeep
- ItemSoftware Tool for Supporting Ethnographic Research in Design and Innovation Projects in Management Education(IEEE, 2010-07-01) Agrawal, Minakshi; Agarwal, Anuja; Krishnamoorthy, Aparna; Pendse, PradeepIncreasing interest in Design/Ethnographic research in various domains including management education creates opportunities and challenges. One of them is the qualitative data of various types such as observations on sticky notes, photos, observation diaries, video clips etc. Where the volume of such qualitative data is small a designer can use simple visual clustering techniques to discover insights. However for large design research projects it could become unmanageable to say the least. The question arises if a software tool could be created which could support this process of mining insights. This paper aims at introducing such a software tool for supporting design/ethnographic research in management education. Such a software was developed and deployed for capturing observations about the lifestyle of the people living in villages with a view to understand their energy needs. The software helped capture qualitative and quantitative data from nearly 80 field researchers engaged in this research. Encouraged by this success, the software is being enhanced to become a generic tool for design/ethnographic research. The paper describes the challenges in managing design/ethnographic research data using the energy project as a case in point and the utility of the software for that project as well as the visualization of a more generic solution for design/ethnographic research.
- ItemPrivate Sector in Indian Healthcare Delivery: consumer perspective and government policies to promote private sector(2010-12) Shah, Utkarsh; Mohanty, RaginiThis research paper attempts to collate literature from various sources, in an attempt to answer three pertinent questions related to healthcare in India. Firstly, what is it meant by ‘private sector’ in healthcare delivery system of India, secondly how has the private sector evolved over the decades and what has been the role of the government in propelling the growth. Finally, the paper tries to highlight some of the factors that have promoted the growth of private sector in India with specific reference to quality of medical care. The paper explicitly indicates that the deficiencies in the public health delivery system of India, was the key to growth of private infrastructure in healthcare. The shift of hospital industry for ‘welfare orientation’ to ‘business orientation’ was marked by the advent of corporate hospitals, supported by various policy level initiatives made by the government. Today, there are over 20 international healthcare brands in India with several corporate hospitals. However, a large section of the ‘private healthcare delivery segment’ is scattered and quality of medical care continues to remain a matter of concern. This paper tracks the various government initiatives to promote private investment in healthcare and attempts to explore the reasons for preference of the private sector. Surprisingly, in contrast to contemporary belief, quality of medical care doesn’t seem to be the leading cause for preference of the private sector. Except for a few select corporate and trust hospitals, quality of medical care in private sector seems to be poor and at times compromised.
- ItemPeople Centered Quality Management is it a Myth or a Reality(2011) Rao, P S; Paila, Mohan SQuality management is nothing but management by establishing standards. It is the basis for improving any organisation’s activities. “If you want to perform and improve your quality, you should be trained to think right”. One can be made more creative by helping a person. There is a positive correlation between creativity, self esteem, productivity and Quality. People generally don’t even use half of their creative abilities to improve Quality. In this paper an attempt is made to define quality, its relation to creativity and productivity and various dimensions of quality to achieve strategic and competitive edge. A model is suggested to construct control and improve quality system with a framework and conditions needed for achieving people centered quality management.
- ItemQuality and Cost of Healthcare: an Indian prespective an assessment of direct cost of quality across hospitals in India(2011) Shah, UtkarshWith recent advances in healthcare, quality has become a pertinent issue. As the demand for healthcare is rapidly rising with increasing population base and increasing levels of affordability, so is the demand for quality healthcare services. Superior quality of medical care is often associated with higher costs of hospitalization. This paper attempts to explore the relationship between quality of medical care services and the cost of hospitalization across hospitals in India. The findings have indicated a strong positive association between the cost of hospitalization and infrastructure, while a negative association was observed between staff to patient ratios. Though both these parameters affect and contribute to superior quality of care their impact of cost of hospitalization differs significantly.