Cases and Notes

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    Dairy of an IT Project Leader: a case study on project management leadership
    (European Case Clearing House (ecch), 2009-01) Pendse, Pradeep
    This case is about the challenges faced in development and deployment of a large manufacture resource planning (MRP) II / enterprise solution for Major Insulators Ltd, a leading insulator manufacturing company in India. The case has been presented in the form of a diary of a project manager - wherein he narrates how the project unfolds on a week by week basis. Participants are able to find parallels to the situations described in the case in their own work area. After discussing issues and possible solutions / best practices, the case expects the participants to work out a fresh project plan, including a profit and loss account for the project. The purpose of the case is to sensitise / highlight to participants: (1) the issues faced in managing large IT deployments; (2) project management and leadership behaviours for the success of IT projects; (3) the business and monetary implications of project related decisions; and (4) the breadth and depth of thought required while planning a project. The case has been successfully used for training: (1) project leaders, project managers, transition managers; (2) business analysts and functional consultants; (3) senior developers and domain experts making a transition to the above roles; and (4) students of MBA, MCA, MSc / BSc (computer science / IT) etc. The case can be used in workshop mode for half-day (discussion only) to full-day (including new project plan preparation) under any of the following situations: (1) software development companies or end user IT departments; (2) companies at any level of maturity as per the capability maturity model framework; and (3) any large IT application in any domain.
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    Twariet
    (WeSchool, 2011-12) Pendse, Pradeep; Agarwal, Minakshi; Agrawal, Anuja
    This case is based on a real life venture undertaken by the Center for Study of Social Change (CSSC) a registered Mumbai based NGO started by Dr Ramesh Potdar and a few other leading Doctors in Mumbai. CSSC planned to set up a special quick response medical support service within the slum areas from Bandra (East) through Dharawi and Kurla on the Central side and Santacruz on the Western side covering a very large population. CSSC already has a large building and a large open space and several clinics in slum areas supported by health-workers who go door to door and enroll slum dwellers in various initiatives of CSSC. Dr Potdar and his team realize that slum dwellers either ignore health issues or over react to a health conditions due to a lack of first level assessment and Triage. In case of genuine emergencies, these needy have no access to emergency services to detect, stabilize and quickly admit him//her to a decent hospital. For not so serious cases, the ability to treat the patient quickly and locally would take away the hassles and the costs of treatment at a larger hospital. Given the shortage of hospital beds, CSSC can also offer post-treatment care through its centers further reducing the burden on hospitals and the patients.