| dc.description.abstract |
Quality management is nothing but management by establishing standards. It is the basis
for improving any organisation’s activities. “If you want to perform and improve your
quality, you should be trained to think right”. One can be made more creative by helping
a person. There is a positive correlation between creativity, self esteem, productivity and
Quality. People generally don’t even use half of their creative abilities to improve
Quality.
In this paper an attempt is made to define quality, its relation to creativity and
productivity and various dimensions of quality to achieve strategic and competitive edge.
A model is suggested to construct control and improve quality system with a framework
and conditions needed for achieving people centered quality management. |
en_US |